Gaming should be a source of joy in your life, not a burden. uu7 gives you all the tools and information you need to play responsibly.
Responsible gaming means treating gaming as a form of entertainment — not as a way to escape life's problems or as a sole source of income. At uu7, we want every member to play happily and return to their normal life when the session is over.
Online gaming is growing rapidly in Bangladesh. Alongside that growth, problematic gaming habits have emerged in some players. uu7 has always believed that a happy, healthy player is good for the platform in the long run. That is why responsible gaming is not just a policy for us — it is part of our culture.
On this page you'll find — early signs of addiction, ways to keep yourself protected, a guide to using uu7's responsible gaming tools, and information on where to get help.
Core principles: Gaming should be kept within limits, within a budget, and done purely for fun. There are no guarantees of winning — so only bet what you can afford to lose.
Keep in mind: Don't think of gaming as a way to make money. Go in mentally prepared to lose — that way, a win feels even better.
These tools are built for you — use them whenever you feel the need
Set a maximum deposit limit on a daily, weekly, or monthly basis. Limits take effect immediately once set — if you want to increase a limit, a 24-hour waiting period applies.
Set a cap on how much you are willing to lose within a given period. Once you reach the limit, gaming stops automatically — protecting you from further losses.
Decide in advance how many hours you want to play in a session. When the time is up, uu7 will send you a reminder — you can then take a break or end the session.
If you need a short break, set a cooling-off period of 1 day to 6 weeks. During this time, deposits and gaming on your account will not be possible.
If you feel you are losing control over your gaming, you can close your account for 6 months to 5 years, or permanently. This takes effect immediately.
At set intervals, uu7 will remind you how long you have been playing and how much you have spent — keeping you aware and in control.
How do I use the tools? Log in to your account → Settings → Go to the Responsible Gaming section → Set your preferred limits. For any issues, reach out via Live Chat.
Gaming addiction doesn't happen overnight — it builds up gradually. If you notice any of the signs below, take action immediately.
Answer the following questions honestly. If most of your answers are "Yes," consider reaching out for help.
If most answers are "Yes": This is simply a warning sign — nothing to be ashamed of. Talk to the uu7 support team or activate self-exclusion.
Before you start playing, decide how much you're willing to spend for the month or week. Never go beyond that amount — whether you're winning or losing.
Decide in advance how long you will play each day or each session. Use uu7's session timer — and stop when the time is up.
Chasing losses by betting more in the hope that tomorrow will be better is the biggest mistake you can make. When you're on a losing streak, stop and take a step back with a clear head.
Playing when you're stressed, anxious, or exhausted leads to poor decisions. Play when you're in a good headspace — that's when gaming is genuinely enjoyable.
Set a limit not just for losses, but for winnings too. Once you hit a target amount, walk away — keeping greed in check is part of responsible gaming.
Take regular breaks during long sessions — have some water, stretch your legs. Stepping away from gaming helps you stay mentally balanced.
Uu7's limit tools are the most effective way to game responsibly. You can set them up in just a few seconds from your account settings.
Talk to us in Bengali about any gaming-related concerns — our support team is always ready to help.
As you approach your limit, uu7 automatically sends you a notification — giving you the chance to stop.
Check how much you've spent at any time — it helps you make more informed decisions.
Contact support at any time and your account will be placed on pause right away.
Most people enjoy online gaming without any issues. For some, though, gaming can gradually spiral out of control. This is not a character flaw — it is a health concern that can be overcome with professional support.
If you suspect a family member is struggling with a gaming problem, approach them with empathy rather than criticism. uu7's support team can also advise family members. With the account holder's consent, we can help with limit settings or exclusions.
Uu7 strictly enforces an 18+ policy. That said, parents should stay proactive too. Use parental control software on computers and mobile devices, and have open conversations with your children about online gaming.
Uu7 provides a full range of responsible gaming tools — but the final call is always yours. We can point you in the right direction, but taking action is up to you. If you feel like you need help, recognizing that is the bravest step of all.
There's no shame in struggling with gaming — seeking help is the smart move.
Keep in mind: Recovery from a gaming problem is possible. Many people have gotten better with professional help. Asking for support is not a weakness — it takes real courage.
Set gaming limits on uu7, play mindfully, and seek help when you need it. Keep gaming the fun it's meant to be.
For players aged 18 and over. Play responsibly.